Heba v. Comcast Call Center Litigation

Stephan Zouras, LLP represents current and former Customer Account Executives (CAEs) employed by Comcast at its Pennsylvania call centers.

Plaintiffs allege that Comcast failed to pay them for work performed before their scheduled shift start times booting up their computers, starting various computer applications, reading e-emails and performing other tasks.

According to Plaintiffs, Comcast required them to work at least 15 minutes a day before their shift start time performing these tasks without pay, allowing Comcast to collectively save millions of dollars in earned overtime wages.

In 2016, both parties agreed to settlement and thousands of customer account executives received compensation.

If you worked for Comcast as a CAE in Pennsylvania or any other state and want more information on your rights, please contact us.

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